FAQs

1. What is your return policy?

We do not offer returns except under certain circumstances. Please contact our customer service team for more information on eligible return/refund events.

2. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier's website.

3. Do you offer international shipping?

At the moment, we do not offer international shipping. We currently ship only within the United States.

4. What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and Shopify Payments. All transactions are secure and encrypted.

5. How can I contact customer service?

You can contact our customer service team via email at pledgebeautyinfo@gmail.com

6. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed and shipped.